About us

Why choose UK Care Team?

 

Highest standard of carers

We employ and train carers to the very highest standards:

Rigorous recruitment process - only 10% of carers who apply are successful

Employed carers - staff are paid well, supported and rewarded for loyalty and performance

Unrivalled training programme - far exceeding statutory requirements

On-going training and professional development - reflects best practice so carers have the knowledge and skills to give high quality care

 

Unrivalled specialist expertise

We are experts at specialist care that promotes health and wellbeing:

Unrivalled expertise in medical conditions - including dementia, Parkinson's, MS, stroke rehabilitation, cancer and palliative care

Holistic approach - person-centred and encompassing medical, emotional and  social needs

Responsive care - consistent monitoring and management of conditions to meet changing needs

Best practice - drawing on expertise from leading health and social care professionals

 

 

Carer continuity through dedicated teams

We achieve care continuity through a dedicated, professional care team:

Carer  support - experienced care managers work with our carers so they work to the best of their abilities

In-depth knowledge - dedicated carers and experienced managers work closely to understand highly personal conditions and care needs

Effective rotas - we consider our carers wellbeing so they stay with us for longer and provide better quality care

 

Fully managed services and 24/7 support

We provide high levels of family support giving you peace of mind:

Fully managed service - we manage and pay your care team, making the process as easy as possible

Domestic responsibility - we take care of household administration and running of a home

Close contact and support - regional care teams manage fewer clients than our competitors, so you get better levels of quality care

24/7 access to advice and experts - around the clock emergency support (not offered by introduction agencies)

Free events - access to our expertise and our specialist partners through family education events and support programmes

 

 

Assured quality

We provide a quality assured and regulated service:

Regulated by the Care Quality Commission (CQC) - we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections

Continual control and monitoring - we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time

 Our values

Our service is built on the following values and they form the basis of everything that we do:

PROMOTING INDEPENDENCE

We aim to support our clients in remaining as independent as possible, for as long as possible, in the comfort of their own homes. We believe that this independence is key to maintaining confidence, happiness and general wellbeing

QUALITY, DIGNITY AND RESPECT

We consistently strive to provide the highest quality of care to our clients with the utmost dignity and respect. Supporting each individual with the same high levels of care and compassion, making a real difference to that person’s life.

THE PERSONAL TOUCH

Our flexible, person-centred approach allows us to continue delivering high quality care. Care that has proven to be invaluable for our clients and their families.

 

Our story
UK Care Team was founded in 2013 when we recognised a growing need in Leicestershire for care that could help those in need maintain independent living in the comfort of their own homes. UK Care Team has since grown into a team of over 100, with carers operating across all of Leicestershire.
Despite growing rapidly, one thing that remains is the goal we set out to achieve. To enhance the quality of life for our clients and allow them to live independently in the comfort of their own homes. We have brought together some of the most experienced and skilled individuals to ensure we’re delivering on this goal every day.

Our latest poll showed 100% of the UK Care Team believe they are making a difference in people’s lives.

This is part of our DNA and is what gets us out of bed every morning.

Awards & accreditations